This privacy policy applies between you, the User of this Website, and Pasticcini Italian Patisserie, the owner and provider of this Website. Pasticcini Italian Patisserie takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. This privacy policy should be read alongside, and in addition to, our Terms and Conditions. Please read this privacy policy carefully.
In this privacy policy, the following definitions are used:
This privacy policy applies only to the actions of Pasticcini Italian Patisserie and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
We may collect the following Data, which includes personal Data, from you:
in each case, in accordance with this privacy policy.
We collect Data in the following ways:
Pasticcini Italian Patisserie will collect your Data in a number of ways, for example:
when you contact us through the Website, by telephone, e-mail or through any other means; in each case, in accordance with this privacy policy.
To the extent that you access the Website, we will collect your Data automatically, for example:
we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
internal record keeping;
in each case, in accordance with this privacy policy.
We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).
We may share your Data with the following groups of people for the following reasons:
our employees, agents and/or professional advisors; in each case, in accordance with this privacy policy.
We will use technical and organisational measures to safeguard your Data.
Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: info@mypasticcini.com.
Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
You have the following rights in relation to your Data:
It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.
You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
Pasticcini Italian Patisserie reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations. You may contact Pasticcini Italian Patisserie by email at info@mypasticcini.com.
These Terms and Conditions will apply to the purchase of the goods by you (the Customer or you). We are Pasticcini Italian Patisserie of Lincoln, Lincolnshire, with email address info@mypasticcini.com; telephone number 07462313231; (the Supplier or us or we). These are the terms on which we sell all Goods to you. By ordering any of the Goods, you agree to be bound by these Terms and Conditions.
The description of the Goods is as set out in the Website, catalogues, brochures or other form of advertisement. Any description is for illustrative purposes only and there may be small discrepancies in the size and colour of the Goods supplied.
In the case of any Goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate.
All Goods which appear on the Website are subject to availability.
We can make changes to the Goods which are necessary to comply with any applicable law or safety requirement. We will notify you of these changes.
We retain and use all information strictly under the Privacy Policy.
We may contact you by using e-mail, phone or other electronic communication methods and you expressly agree to this.
The description of the Goods in our website does not constitute a contractual offer to sell the Goods. When an Order has been submitted on the Website, we can reject it for any reason, although we will try to tell you the reason without delay.
The Order process is set out on the Website via Contact Form, email (info@mypsticcini.com) and/or phone (07462313231). It is your responsibility to check that you have used the ordering process correctly.
A Contract will be formed for the sale of Goods ordered only when you receive an email from us confirming the Order (Order Confirmation) or place the order with us via telephone. You must ensure that the Order Confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the Order placed by you. By placing an Order you agree to us giving you confirmation of the Contract by means of an email with all information in it (ie the Order Confirmation). You will receive the Order Confirmation within a reasonable time after making the Contract, but in any event not later than the delivery of any Goods supplied under the Contract.
No variation of the Contract, whether about description of the Goods, Fees or otherwise, can be made after it has been entered into unless the variation is agreed by the Customer and the Supplier in writing.
We intend that these Terms and Conditions apply only to a Contract entered into by you as a Consumer. If this is not the case, you must tell us, so that we can provide you with a different contract with terms which are more appropriate for you and which might, in some respects, be better for you, eg by giving you rights as a business.
The price of the Goods and any additional delivery or other charges is that set out on the Website at the date of the Order or such other price quoted in writing by email or telephone.
Prices and charges include VAT at the rate applicable at the time of the Order.
We can take payment immediately at the time of the Order by submitting your credit or debit card details or otherwise at the time of delivery of the Goods by credit or debit card and/or cash.
We will deliver the Goods, to the Delivery Location by the time or within the agreed period.
We reserve the right to limit the sales of our products or Services, including quantity and delivery distance. We do not generally deliver to addresses beyond 30 miles from our address. Delivery charges vary depending on the delivery range brackets as set out in the FAQ page of the Website. Delivery is FREE of charge within 5 miles. A delivery charge of £2.50 applies from 5 miles up to 10 miles. A delivery charge of £3.50 applies from 10 miles up to 20 miles.
In any case, regardless of events beyond our control, if we do not deliver the Goods on time, you can (in addition to any other remedies) treat the Contract at an end if:
If you treat the Contract at an end, we will (in addition to other remedies) promptly return all payments made under the Contract.
If you or your nominee fail, through no fault of ours, to take delivery of the Goods at the Delivery Location, we may charge the reasonable costs of storing and redelivering them.
The Goods will become your responsibility from the completion of delivery. It is your responsibility to follow the care and storage advice instructions as set out in the FAQ page of the Website and given at the time of delivery.
Risk of damage to, or loss of, any Goods will pass to you when the Goods are delivered to you.
You do not own the Goods until we have received payment in full. If full payment is not made at the time of delivery, we can choose, to cancel any delivery and end any right to use the Goods.
Your order can be canceled up to 48 hours before the agreed delivery date. The order will be canceled and a total refund will be issued for payments made at the time of the Order. Under 48 hours before the delivery date, the cancellation of your order is not possible and no refund will be issued.
Your privacy is critical to us. We respect your privacy and comply with the General Data Protection Regulation with regard to your personal information.
These Terms and Conditions should be read alongside, and are in addition to our policies, including our privacy policy.
For the purposes of these Terms and Conditions:
a) 'Data Protection Laws' means any applicable law relating to the processing of Personal Data, including, but not limited to the GDPR.
b) 'GDPR' means the UK General Data Protection Regulation.
c) 'Data Controller', 'Personal Data' and 'Processing' shall have the same meaning as in the GDPR.
We are a Data Controller of the Personal Data we Process in providing Goods to you.
Where you supply Personal Data to us so we can provide Goods to you, and we Process that Personal Data in the course of providing the Goods to you, we will comply with our obligations imposed by the Data Protection Laws:
a) before or at the time of collecting Personal Data, we will identify the purposes for which information is being collected;
b) we will only Process Personal Data for the purposes identified;
c) we will respect your rights in relation to your Personal Data; and
d) we will implement technical and organisational measures to ensure your Personal Data is secure.
Pasticcini Italian Patisserie will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of our website.
The Contract (including any non-contractual matters) is governed by the law of England and Wales.
All content published and made available on our website is property of Pasticcini Italian Patisserie. This includes but is not limited to images, text, logos and anything that contributes to the composition of our website.
We reserve the right to amend these Terms & Conditions from time to time to comply with any applicable law or change to our website. Any changes will be immediately posted on the Website and you are deemed to have accepted the Terms & Conditions on your first use of the Website following the alterations.
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